| | | | | Make initial contact with insured | | | | | | |
| | | | | Make initial contact with claimant | | | (1) 1st Party Vehicle - Abdel Ava | | | |
| | | | | Make initial contact with claimant | | | (2) 1st Party Vehicle - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (3) 1st Party Vehicle - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (4) 3rd Party Bodily Injury - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (5) 1st Party PIP - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (6) 1st Party Bodily Injury - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (7) 1st Party Vehicle - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (8) 1st Party Vehicle - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (9) 1st Party Towing and Labor - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (10) 3rd Party Bodily Injury - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (11) 1st Party PIP - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (12) 1st Party Bodily Injury - Maximus Stark | | | |
| | | | | Make initial contact with claimant | | | (13) 3rd Party Bodily Injury - Maximus Stark | | | |
| | | | | | | | (1) 1st Party Vehicle - Abdel Ava | | | |