Practice Settings

Patient Communications

Automating your patient communications is an effective way to increase your practice's income, save time, and boost productivity. Configure your practice's automated patient communications settings below.

HOW YOUR PRACTICE CAN SEND MESSAGES

Email

Non-intrusive, but typically only about 20-25% of your patients will open an email that is sent to them.

Appointment Reminders

ENABLED

Text Messages

90% of all messages are read within 3 minutes of being received on the patient's mobile phone.

Appointment Reminders

ENABLED

Phone Messages

To save time and for a more personalized touch, you can record a custom greeting for your patients.

Appointment Reminders

ENABLED

WHEN YOUR PRACTICE CAN SEND MESSAGES

Before the visit

An appointment confirmation message is sent once the patient's appointment is scheduled

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An is sent once the patient's appointment is updated

Appointment update messages are turned off

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An advance notice reminder is sent 14 days before the appointment

turned off

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An appointment reminder is sent 4 days before the appointment

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A day-of reminder is sent 60 minutes before the appointment

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During the visit

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After the visit

Surveys are being automatically sent to patients after their visit.

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There are 3 patient recall messages configured for the practice

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