While there have been some positives, working with your team has been inconsistent, particularly around timelines and follow-through.

I'd like to discuss the terms of our contract in more details as I am looking at competitors who are offering a better expereince.

I appreciate the opportunity to contact you through this review - it feels like we have had very poor communication otherwise so far this quarter.

The team has been very helpful when we've needed extra support, but I feel the more general communications have been lacking recently. Please could we set some time aside to discuss upcoming initiatives and how we can keep on top of things moving forwards?

Things have been steady so far this quarter but I'm looking forward to hearing more about future plans.

Fantastic support from the team this quarter. Keep up the good work!

Really pleased with how things are going so far - look forward to hearing more from the team.

Progress against the account plan lacked clarity, with a number of actions still incomplete.

The review felt rushed, and I didn’t gain much insight into how the account is performing overall.

The data was useful, however it would help to have more insight into the impact behind the numbers.