| Name | Repeat callers | Distribution | Prompt | Caller ID | Post | Schedule | Agents | No Answer | Updated | Created | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Edit |
eNPS Testing
Description | Next available agents | Simultaneously | Use Caller Number | Always On |
Simultaneously
|
After Hours Answering Bot Voice bot | 2026-08-11 11:17:27 AM | 2024-12-20 11:05:27 AM | |||
| Edit |
Jason Call Manager Queue
Description | Next available agents | Simultaneously | Use Caller Number | Always On |
Simultaneously
No agents assigned
edit agent routing rules
Next available agents
|
After Hours Answering Bot Voice bot | 2026-08-11 11:17:27 AM | 2023-12-05 02:06:55 PM | |||
| Edit |
Jason Skill Queue
Description | Next available agents | Simultaneously | Use Caller Number | Always On |
Simultaneously
|
After Hours Answering Bot Voice bot | 2026-08-11 11:17:27 AM | 2023-11-30 03:11:19 PM | |||
| Edit |
Jason Cell State Route Testing
Description | Next available agents | Round Robin | Use Caller Number | Always On |
Round Robin
No agents assigned
edit agent routing rules
Next available agents
|
After Hours Answering Bot Voice bot | 2026-08-11 11:17:27 AM | 2023-02-13 02:50:42 PM | |||
| Edit |
Preview Dialer demo Queue
Description | Next available agents | Simultaneously | Use Caller Number | Always On |
Simultaneously
No agents assigned
edit agent routing rules
Next available agents
|
After Hours Answering Bot Voice bot | 2026-08-11 11:17:27 AM | 2023-01-12 11:06:55 AM | |||
| Edit |
Chat Q
Description | Next available agents | Simultaneously | Use Caller Number | Always On |
Simultaneously
No agents assigned
edit agent routing rules
Next available agents
|
After Hours Answering Bot Voice bot | 2026-08-11 11:17:27 AM | 2019-09-20 10:01:04 AM | |||
| Edit |
General
Description | Next available agents | Simultaneously | Use Caller Number | Always On |
Simultaneously
|
After Hours Answering Bot Voice bot | 2026-08-11 11:17:27 AM | 2019-01-15 01:34:37 PM | |||
| Edit |
Sales
Description | Next available agents | Simultaneously | Use Caller Number | Always On |
Simultaneously
|
After Hours Answering Bot Voice bot | 2026-08-11 11:17:27 AM | 2018-11-05 10:14:55 AM | |||
| Edit |
Sales New Sign Up Queues
New Sign Up | Next available agents | Simultaneously | Use Caller Number | Always On |
Simultaneously
No agents assigned
edit agent routing rules
Next available agents
|
After Hours Answering Bot Voice bot | 2026-08-11 11:17:27 AM | 2018-06-18 12:58:03 PM | |||
| Edit |
Call Center Queue
High Dollar Amount Leads | Same agent first | Simultaneously | Use Caller Number | Business Hours |
Simultaneously
No agents assigned
edit agent routing rules
Same agent first
|
After Hours Answering Bot Voice bot | 2026-08-11 11:17:27 AM | 2016-05-31 10:21:06 AM | |||
| Name | Repeat callers | Distribution | Prompt | Caller ID | Post | Schedule | Agents | No Answer | Updated | Created |
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