Plauti is rebranding! Data Action Platform has been renamed to Plauti Manipulate, and can be found under that name in the Salesforce App Launcher.  Read more

Plauti Manipulate

Direct Action

Direct Action Name
Action
Object
Trigger
Filter
Status
Run Count
Assign high prio case to CSM
Mass Update
Case
SOAP API Insert, SOAP API Update, REST API Insert, Bulk Upload, Web to Case Insert, User Insert, User Update
Yes
 In-active
0
Auto Extract Error
Ask ChatGPT Vision
Case
SOAP API Insert, SOAP API Update, REST API Insert, Email Insert, Web to Case Insert, User Insert
No
 In-active
180
Deciding Case priority
Ask ChatGPT
Case
User Insert, Email Insert, Web to Case Insert, SOAP API Insert, SOAP API Update, REST API Insert
No
 In-active
250
Draft potential reply
Ask ChatGPT
Case
SOAP API Insert, SOAP API Update, REST API Insert, Web to Case Insert, Email Insert, User Insert, User Update
No
 Active
156
Find & Replace Email Typo
Find & Replace
Lead
SOAP API Insert, SOAP API Update, REST API Insert, Bulk Upload, Web to Lead Insert, User Update, User Insert
Yes
 In-active
17
Human or AI
Ask ChatGPT
Case
SOAP API Insert, REST API Insert, Web to Case Insert, Email Insert, Apex Batch Insert
No
 Active
133
Rollup EmailMessage in Case
Rollup
Case
SOAP API Insert, SOAP API Update, Email Insert, Web to Case Insert
No
 In-active
0
Spam detection
Ask ChatGPT
Case
User Insert, Web to Case Insert, Email Insert, SOAP API Insert, SOAP API Update, REST API Insert
No
 In-active
278
Summarize Case
Ask ChatGPT
Case
SOAP API Insert, REST API Insert, Web to Case Insert, User Insert, Email Insert
No
 In-active
272